STEP 3: PRODUCTION
•Extend improvements
in waste, foolproofing, data, metrics •Extend deployment, integration IMMEDIATE BENEFIT: Continuous improvement in process and
data Smart Workflow™ for Lean Six-Sigma STEP 1: WORKSHOP •Rapid-deployment of
current process as a Value Stream
- Pre-Kaizen: model ‘as-is’
process
- Post-Kaizen: model ‘as-is’ process, implement selected findings •Identify areas in
Value Stream to improve, and metrics:
- Waste (muda)
- Foolproofing (poke-yoke) - Data
source and documentation issues (completeness, correctness) IMMEDIATE BENEFIT: “Hands-on” review
of process improvement STEP 2: PILOT •Implement Workshop
findings into Value Stream •Integrate select
systems and data sources - Implement selected data quality remedies
- “Information Kanban” – pull vs. store; System
of Record •Deploy to Black
Belts and Champions •Capture target
metrics •Use; feedback;
modify; repeat IMMEDIATE BENEFIT: Create improvement
loop, validate repeatability How do we get
there? •Improve the flow;
improve the data; improve the process •Web-enabled Value
Stream workflow defines customers, CTQs, actions •Improve usage and
quality of documents and data •Resolve waste,
raise quality, reduce cost What is Smart Workflow for Lean Six-Sigma?
Improve quality, reduce cost
